Privacy Policy

At WadiWadi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tourism services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or WhatsApp
• Request our services
• Subscribe to our newsletter
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (phone number, email address)
• Business information (business name, type, location)
• Communication preferences
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and improve our tourism optimization services
• Respond to your inquiries and provide customer support
• Process service requests and manage client relationships
• Send service updates and marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Analytics services (Google Analytics)
• Email marketing platforms
• Payment processing
• Google Maps and Places API services

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Opt-out of marketing communications

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

7. International Data Transfers

As our services are primarily focused on Omani tourism businesses, we process data within the Sultanate of Oman and may transfer data to countries with adequate data protection standards.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us